This post is written by Shiv Kukreja, who is a Certified Financial Planner and runs a financial planning firm, Ojas Capital in Delhi/NCR. He can be reached at skukreja@investitude.co.in
People are enthusiastic about the launch of Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY). Many of them are thanking Prime Minister Mr. Narendra Modi and his government for launching such people-centric schemes.
But, there are many people who are skeptical about an efficient implementation of these schemes and the benefits of these schemes reaching their ultimate beneficiaries. How these schemes will get managed, how the claims will get processed and how easy would it be for the policyholders or their nominees to get their claims, all this is yet to be seen and observed.
But, one thing which has been made clear by the banks or the insurance companies is the process of making the claims in case of any mishappening. Courtesy State Bank of India (SBI), here is the bank’s process of claim settlement for PMJJBY:
Claim Settlement Process in State Bank of India (SBI) – PMJJBY
On receipt of death intimation, the servicing bank branch shall send the Claim Form (annexure 7), Death Certificate, Discharge form (Annexure 8) and Certificate of Insurance from the nominated beneficiary and shall send these to the nearest SBI Life Office or to:
SBI Life Insurance Co. Ltd. – Claims Dept,
Kapas Bhavan, Plot No. 3A,
Sector 10, CBD Belapur,
Navi Mumbai – 400 614.
Tel: +91 – 22 – 6645 6000
Fax: +91 – 22 – 6645 6654
E-mail: claims@sbilife.co.in
On admission of the claim, the claim amount will be paid to the bank account of the nominee with intimation to the designated branch of the Bank (Annexure 9). In case of requirements or claim is not accepted, the same will be intimated to designated branch of the Bank.
So, in case of an unfortunate event, the nominee is required to follow the following process:
- Fill the Claim Form and submit it along with the Death Certificate or Original FIR or Post Mortem Report (PMR), Discharge Form and the Certificate of Insurance at the servicing branch of the bank. In case of disability, Disability Certificate from Civil Surgeon is also to be attached.
- The bank branch will then send all these documents to the nearest office of the insurance company.
- After scrutinising the documents, the insurance company will transfer the claim amount to the bank account of the nominee and intimate the designated branch of the bank.
- In case of any discrepancy or the claim is rejected on certain grounds, the insurance company will intimate the same to the designated bank branch.
Here are the sample claim settlement forms for PMJJBY & PMSBY:
In case you have anything to share about these two schemes or have any query regarding the claim settlement process, please post it here.
Hi,
My father dead hospitalized. if any option to claim PM insurance .he is registered to pm insurance 3’years paid ..
Sir we have submitted in pmjjy death claim 20 days back.. How many days will settlement death claim???
i have taken pmmjy policy through my kotak bank sb account. how can i know my policy number pls . its imp for me
Sir pmjjby policy nominee age limit have 16
Subject: Non receipt of claim amount under PMJJBY
Dear sir
My son vishal jain had a insurance under PMJJBY .Policy details are as under :-
Name of insured person. : Vishal Jain
Date of purchase of policy : 1Jun 2016
Policy number : 00002273
Name of Bank & account number of premium paid : ICICI BANK,Bhilai(C.G)
018601504352
Name of Nominee: Veena Jain(Mother)
Account number of Nominee:
018601003495
Unfortunately my son has expired on 11 February 2017 , on 23 November 2017 I submitted the claim form along with all the required documents dully signed at Icici Bank,Bhilai Branch but since then 55 days have passed and I am yet to receive the claim amount in my account.
In this connection I contacted my icici bank branch and icici Prudential branch at Bhilai but they could not resolve the issue as they have not received any feed back.
You are requested to look into the matter and arrange to get the claim amount credited in my saving account.
Action taken may please be intimated at my email address.
Thanking you sir
With regards
Yours truly
Veena Jain
email id: nkjveena@gmail.com
Contact number: 7000593090/8087008812/8103526399
Sir on the day of sending claim form to insurance company I have deactivated PMSBY enrollment after customers death can the insurance company process it or not
Sir 330 wala policy holer ki death 14 /12/2015 ko ho gayi thi ab claim lag jayega !
Sir,
Unfortunately my mother undergoes an accident and lost her right leg also she have been regostered for PMSBY . But the the bank is saying that they want the orginal FIR but it is impossible to give them orginal as the case is going on what can we do sir
Hi shiv sir ….
my father ashok h sadhwani is died on 20.oct.2017. he is holding the polciy
of rs 12 …. i have submited all the needful documents in canara bank dhankawadi pune still not received the claim so pls let me know the status and help to get the claim sir please
Hello,
Insurance authority is asking Post martem report. But hospital and police give us only Adavcne PM report and they said original will be given once completed and it always late bt 3 to 4 months. But claim to be submitted in one month. Is there any link or document which can say advance claim can be workout. please reply urgent sir…
Hi
my brother died in a railway accident 23rd sept, i got the death certificate late now at 26th oct, will my mom get the pmsy (330/- premium) claim?
I went to his bank and the bank personnel said just submit the death certificate and application, we submitted only that today, there is no form submission done, is there any chance that mom will get the claim ?
since this was a railway accident can we also try applying some railway claim along with PMSY ?
She is a non-working alone lady now, he was her only son. Please reply
If i claim pmjjby is it possible to claim pmsby also, because death person done both policies
Hi sir iam ambika my died on novmber 30 and we applied for claim insurence but still we did not get any claim status plz can i know the claim status plz Policy no.900100035 SB Account no 025000101028400
Sir pmjjy ka claim kisi parkar utaye aur kya document lagaye aur hame hamara police nambar kha se milega please help me
sir, Can claim be made together for both schemes (pmjjby & pmsby)?
Hi
I am the a/c holder in Indian overseas Bank and avail Pmjjy whether it is tieup with which insurance company can you reply
I have got claim settkement for my brother procudure is bank give acknowledgement receipt attach to death certificate claim form is to filled thenyou subbmit the form all document ti bank my claim was srttled within two month
Plz inform me how to close my PMJJBY and PMSBY from my State Bank of India’s SB a/c….
Kindly share the address of PMSBY claim . Where to send the application in this case?
Mera cleam bank manager accept nhi kar rhe hai mere pas all document’s hai plz help me 9883362967