This post is written by Shiv Kukreja, who is a Certified Financial Planner and runs a financial planning firm, Ojas Capital in Delhi/NCR. He can be reached at skukreja@investitude.co.in
People are enthusiastic about the launch of Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY). Many of them are thanking Prime Minister Mr. Narendra Modi and his government for launching such people-centric schemes.
But, there are many people who are skeptical about an efficient implementation of these schemes and the benefits of these schemes reaching their ultimate beneficiaries. How these schemes will get managed, how the claims will get processed and how easy would it be for the policyholders or their nominees to get their claims, all this is yet to be seen and observed.
But, one thing which has been made clear by the banks or the insurance companies is the process of making the claims in case of any mishappening. Courtesy State Bank of India (SBI), here is the bank’s process of claim settlement for PMJJBY:
Claim Settlement Process in State Bank of India (SBI) – PMJJBY
On receipt of death intimation, the servicing bank branch shall send the Claim Form (annexure 7), Death Certificate, Discharge form (Annexure 8) and Certificate of Insurance from the nominated beneficiary and shall send these to the nearest SBI Life Office or to:
SBI Life Insurance Co. Ltd. – Claims Dept,
Kapas Bhavan, Plot No. 3A,
Sector 10, CBD Belapur,
Navi Mumbai – 400 614.
Tel: +91 – 22 – 6645 6000
Fax: +91 – 22 – 6645 6654
E-mail: claims@sbilife.co.in
On admission of the claim, the claim amount will be paid to the bank account of the nominee with intimation to the designated branch of the Bank (Annexure 9). In case of requirements or claim is not accepted, the same will be intimated to designated branch of the Bank.
So, in case of an unfortunate event, the nominee is required to follow the following process:
- Fill the Claim Form and submit it along with the Death Certificate or Original FIR or Post Mortem Report (PMR), Discharge Form and the Certificate of Insurance at the servicing branch of the bank. In case of disability, Disability Certificate from Civil Surgeon is also to be attached.
- The bank branch will then send all these documents to the nearest office of the insurance company.
- After scrutinising the documents, the insurance company will transfer the claim amount to the bank account of the nominee and intimate the designated branch of the bank.
- In case of any discrepancy or the claim is rejected on certain grounds, the insurance company will intimate the same to the designated bank branch.
Here are the sample claim settlement forms for PMJJBY & PMSBY:
In case you have anything to share about these two schemes or have any query regarding the claim settlement process, please post it here.
My wife was died in a road accident in the month of April 2016 who was enrolled in the PMSBY Scheme. I have approached the ICICI branch where she has her account for the claim immediately within a month. As per their request I have submitted all the relevant supportive documents to them and they also assured we will help you in getting the same. But it has been 5months I didn’t get any settlement in spite of my regular follow ups. Kindly advice what can I do
Sir
Mera padoshi expire on 08/ 07/ 2016
date 31/ 08/ 2016 ko maine nominee ko sath leker saare ducoments bank me de diye pr claim abhi tak nahi mila 30 days ka time hota h doucoments submits krwane ke baad plz reply cont .
9812200069
Hi,
There are lot of confusions and ambiguities regarding these plans and policies, for which I require proper information and clarification with website details with login ids and password.
I have already joined Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana through (both yojanas) my savings bank account both at ICICI bank as well as both at Kotak Mahindra bank ,
But I have not received any confirmation mail.
Also, I have not received either any policy details with number or preium paid certificate.
Bank are not guiding me , regarding this.
They are only ignoring these types of queries.
May I know the process– How shall I track my policy details?
How to know the status of the yoganas.. policy numbers.. etc?
If I want to transfer the policies from one bank to another bank , what I should do?
If I want to close the existing policies, what should I do?
What is the website or URL, from where I shall be to view these details?
How can I do online monitoring of these policies?
Could you please inform me the exact procedures?
I am eagerly waiting to receive positive response vial email or via call.
Thanking you a lot in prior anticipation.
With best regards-
Jyoti Debnath.
Mob – 8697443425
Mail id – jyotid@lntecc.com;
jyoti_agcl@yahoo.com;
and
debnath.jyoti@gmail.com
Sir,
My brother expired on 14/6/16 n I hv claimed for pmjjby on 20/8/16 .I want to know about status of above claim whr can I get the status properly? Plz give me rply soon
sir
if a person is having both the policies pmjjby & pmsby in case if he died in road accident , both the claims are applicable to him . will he get both the claims.
how can i get receipt of PMJJBY from sbi life please give me information about that.send the information on above email id
How do I generate Premium receipt for payment towards PMJJBY?
My wife died on 27 December 2015 and
I submitted all the documents to our near Sbh bank and the claim certificate was submitted on April 12 2016 but I didn’t receive any information and claim settlement..
Plz help me sir
Plz give me the main branch contact details and the pmjjby mumbai contact details…I want the contact details plz…helpe
Hello sir I am g. Nagu
I want pmjjy Mumbai branch contact information please give me sir…
i am a bank employee.how can i check the authenticity of claim application received.is it the bank staffs responsibility to check the authenticity of claim?
Sir/Madam
How to know my own account number and how to take my account details.
I have lost acknowledgment of both the atal pension yojana and jeevan suraksha yojana!how can i get back the same,please guide me sir!
Sir, one of my relatives died in an accident. His age was below 55yrs. He had enrolled for both 12/- & 330/-. When his wife claimed both PMSBY & PMJJBY the Bank of India Branch Manager forwarded PMJBBY to the insurance company and assured us that it will get settled soon. But he did not forward PMSBY claim form and informed us that we get any one and not both. Can you provide us with a circular that a nominee is entitled to claim both the policies. We are being misguided please help.
Sir if u can help me claim settlement with national insurance.
Sir, I have claim one policy of PMJJBY but till date we did not get any response.Nominee is Wife of Policyholders Shyamal Sarkar.Please help to get the claim because the Nominee is unemployed,
Sir
My sister Sabita Dash was joined Pmjjby on 31/May/2015 under Central Bank of India,athgarh branch, dusty-cuttack,odisha(754029).unfortunately she expired(Natural Death)on 09/sept/2015 and her policy No is LICCBIN8245340858 and A/c No is
3458344280 .Ragarding in this matter,
All the required documents had already sent by Central Bank of India, Athgarh branch on 18 /Dec/2015 to
Rural department department, Central office, fort Mumbai pin-400023 but till now we do not get any credit.
Kindly take necessary measure in this matter at your earliest convenience.
Thanking you
My sister Sabita Dash was joined Pmjjby 31 may 2015 under Central Bank of India, Athgarh branch,distt-cuttack,odisha,pin-754029.
Unfortunately she expected(Natural
Death)on 09 Sep 2015 and her policy no is LICCBIN8245340858 And A/C No is 3458344280 .Ragarding in this matter,All the required documents had already sent by Central Bank Athgarh Branch he sent documents R D Department,Central office Fort Mumbai(400023)Dated-18-Dec-2015 but it now we do not get any credit
Kindly take necessary measure in this matter(My Mob No-7378333182)
sir, my friend committed suicide in oct 2015, she was under PMJJBY scheme and nominated her mother, now her mother can proceed with the claim? Please let me know as early as possible
Dear Shiv,
Firstly, thanks a lot sharing the knowledge, and clarifying the doubts, Good job.
My father is passed away on 12/SEP/15. I’ve gone through all the process in the month of November with Central Bank of India. When I’ve contacted the Branch manager about this claim, he said: I’ll track and let you know.
My Query is: Can we have any online kind of thing so that we can check instead of going every time to the bank and wait in the Queue to meet the VERY MOST busy branch managers, if we’ve any such then please provide us the links or resources to go through.
Thanks a lot for your information.
Regards
Rajesh
how much time it will take to get benfit amount,if claim was registered one week back