PCC: What to do when police verification is not clear?

by Manshu on August 2, 2015

in Articles

I had written about obtaining PCC (Police Clearance Certificate) about a month ago, and as a follow up to that post today I’m writing about a situation where you get a message that tells you the following:

Police verification not clear, application under review at regional passport office

My wife and I had applied for PCC and while I got mine the same day, my wife just got it last week. Unfortunately, there’s no official document that tells you what to do if you get the message about the application being under review at the regional passport office, and you have to face some uncertainty because of this.

Initially, I wanted to post this as a forum entry on India Mike which is the first search result that appears when you search for this topic, but I’m unable to sign up and post there, so I wrote this post here instead.

When we first got this message, I called up the cop who had done the verification, and asked him why the verification is not clear to which he said it is clear but the message is incorrect. He said that when you live in an address for less than 12 months, you get the message above, and you should be able to go and collect the PCC letter the very next day.

At the Passport Seva Kendra the next day, they said that the letter hasn’t come yet, and you can check after a week. The letter had still not come in a week later, but the person confirmed that the status online on his system shows that the application is approved. So, we went back a third time, and still nothing.

At this point, we realized that something is amiss and decided to go to the Regional Passport Office instead of the Passport Seva Kendra, and there we found that the application is indeed stuck.

They were waiting for clearance on the remainder of the last 12 months, while no one was actively working on doing any such thing.

My wife was able to give them address proofs of the remainder of the time there, and they gave the clearance based on that, but it was a needless wait for us because of the lack of knowledge we had about what to do next.

So, if you get a message that says verification is not clear, regardless of what anyone says, go to the Regional Passport Office immediately, find out the cause and rectify it.

{ 33 comments… read them below or add one }

bemoneyaware August 2, 2015 at 7:53 AM

Useful and practical information

Reply

Sukhpreet singh November 1, 2015 at 5:04 PM

Dear friends, I have query regarding my Indian police certificate. I applied at passport office chandigarh. Police verification was done at my home. But I have two addresses. One is my permanent address in chandigarh recorded on my passport. Other one is in Gurgaon, where my office is. However due to touring nature of my job I dint stay at my gurgaon address much. I stay at my permanent address (at chandigarh) more. Unaware of the facts I did not mention my gurgaon address in PCC application since all my address proofs are for my permanent chandigarh address.
After police verification, I see my status at PSK website that my “police verification is not clear. Application is under review at regional passport office”.

Can someone help me out on this?

Anyone with similar experience or any information regarding the way the fastest way to get out of this trouble, please guide me.

Regards

Reply

Ashish Patel January 17, 2016 at 3:22 AM

I have same issue as yours. Please guide me procedure for the further if u already did it.

Reply

satish April 15, 2016 at 12:21 AM

Hi,

My case is also simlar to you. Could you please let me know how the issue has been resolved? and what is the way we have to follow the same. Can you please reply it on urgent basis

Thanks in advance.

Regards
Satish

Reply

Shddn May 1, 2016 at 5:38 PM

You should have mentioned word by word exact details. Never hide even slightest of details. Approach your PSK now who would help you.

FYI you are liable for penal action for hiding details/false information in passport application

Regards
Shobhit

Reply

Gaurav bansal August 30, 2016 at 8:21 PM

I had taken a appointment on 10 August 2016
police officer came for police verification
when I had applied for passport I forgot to inform that I m having a judicial case in court for family dispute with nominal charges
now my status is
police verification not clear and under review at passport office
now what should I do

Reply

satish April 15, 2016 at 12:34 AM

Hi,
Has the issue been resolved? Can you please guide me how to go ahead in this case?

Regards
Satish

Reply

divya June 15, 2017 at 3:36 PM

Hi
I am also facing same issue,can you plz guide me next procedure for resolve this problem

Reply

Ibrahim November 8, 2015 at 8:46 PM

Thanks for writing your experience, really helpful!

Just like to know whether you faced this issue because you were staying at your current address for less than a year? I have the same status because of that reason probably.

Reply

Mohammed Ali December 28, 2015 at 12:29 PM

Hi Manshu,

This is very useful and informative information. Thanks for sharing 🙂
Happy new year 2016 🙂

Reply

jignesh January 2, 2016 at 8:15 PM

HI

My passport status is ‘Police Verification Report is not clear and application is under review at Regional Passport Office’.

I same staying same address from more then 24 years.
and police verification done for it.

but in my id proof name of father name & name in address proof is different(like bhai & lal , name is same ) . it may be issue due to it.
Please provide suggestion for it

Reply

Manshu January 2, 2016 at 10:49 PM

Take all documents that have father’s name and your name to the regional passport office and try to fix the problem. At the max they may ask for an affidavit saying that xyz bhai and xyz lal are the same person and you can get that later, but first see if you can get the issue resolved with the documents you have.

Reply

Sumit March 6, 2016 at 11:35 PM

I am also seeing below messages for my wife’s PCC certificate since she stayed at multiple locations over the past one year.

“Police Verification Report is not clear and application is under review at Regional Passport Office”

RPO which is in Worli, Mumbai asked to call them after a couple of days. I am not sure why they are asking to call them after a couple of days.

Reply

Sumit March 11, 2016 at 10:51 PM

RPO worli office has re-initiated the police verification for my wife home address(address at which she was staying before marriage)

Reply

sandeep April 15, 2016 at 6:14 AM

hi ,i was completed all the procedures for fresher passport 25 days back ,but my application status is showing that “Police Verification Report is not clear and application is under review at Regional Passport Office”
what to do next ,

plz tell me ur valuebale experience and sugestions

thank u ..

Reply

Juned Turk June 29, 2016 at 2:41 PM

hi,
Recently I applied for PCC online as i wanted to drive an ola cab but due to some reason it is rejected.

Condition of my family is not so good to do but wat should i do to obtain a clear PCC

Reply

Akash singh July 2, 2016 at 2:14 AM

HI
My passport status is ‘Police Verification Report is not
clear and application is under review at Regional
Passport Office’.
and the main problem is demanding two thousands for verify the police verification but I am. not able. for this

Reply

shaikh ahmed July 15, 2016 at 7:52 PM

Hi,
Recently I have applied for reissue of my passport, after police verification i have got adverse remark for address proof, since recently I have shifted to rented house. I have lease and agreement copy and a nationalised bank account details of rented house.The owner and the society refused to give N.O.C. for passport. What should I do?

Reply

Shubham September 7, 2016 at 4:06 PM

Sir, my status is “police verification report is not clear and applications is under review at regional passport office”…..what I do….sir…?

Reply

Kumar September 19, 2016 at 6:20 PM

Hi sir,

I have applied passport in Tirupathi,
Update permanent address(Tirupathi) instead of present address(Pune) in passport, And now status is “police verification not clear under review what should i do?”

Since last 2 years i am staying in Pune

Please suggest

Reply

Saud September 25, 2016 at 9:30 PM

Sir my status also same police varification is not clear i have all the documents.my bank pass book address i have changed in my present address but the police is telling they need one here later.what ican do for this please help me

Reply

Nitish badyal October 14, 2016 at 8:42 PM

Hi

I applied for address change ib my passport . Today police men came to my home and while doing verification he told me that the address mentioned on voter card and the passport for are different , I was shocked . When I read it whole address was ok just in passport it was mention second floor. Police men advise me that most probably the application will go under RPO . You can go there n change the address . Can you tell me is this serious offence??

My application status shows stil pending for police verification.

Plz guide me what to do?

Reply

Gopinadh kanapala November 2, 2016 at 9:04 PM

Sir, my status is “police verification report is not clear and applications is under review at regional passport office. what I do….sir…?

Reply

Amol poor man November 4, 2016 at 5:53 PM

This is for all commented guys.
I have paid 5000 for the same reason.
PAY THE FINE AND CLOSE THE FILE AND AGAIN APPLY FOR THE SAME .
IF DO NOT CLOSE THE FILE IN 1 YEAR OF DURATION U WONT BE GETTING PASSPORT ANYMORE

Reply

Amol poor man November 4, 2016 at 5:54 PM

This is for all commented guys.
I have paid 5000 for the same reason.
PAY THE FINE AND CLOSE THE FILE AND AGAIN APPLY FOR THE SAME .
IF DO NOT CLOSE THE FILE IN 1 YEAR OF DURATION U WONT BE GETTING PASSPORT ANYMORE.

THis is why the poor people india getting poor and rich people are appying through tatkal

Reply

Amisha Dhingra April 3, 2017 at 9:10 AM

Hello,, i have applied for passport 1 yr ago, but the police vaerification was not clear due to my birth certificate. Now i have my all of my docs, So can i take my old application form or i’ll have to apply online again

Reply

Pritee June 15, 2017 at 1:43 PM

Hi, My status is same “Police Verification Report is not clear and application is under review at Regional Passport Office.”
I am leaving at given address from 2002, but by mistake while filling application form I wrote 2001. And that’s why police has submitted adverse report for my Passwport status.
What should I do in this case? Or what will be next step? Do I have to pay fine?? or any other way ?
Please guide.

Thank you.

Reply

Pritee August 3, 2017 at 4:28 PM

My issue resolved. After Police submitted adverse report, it went to Passport Regional Office for verification. They ignored date (Year) mistake and cleared my Passport report. So, if you face same issue. Don’t worry. Wait for Passport Regional Office verification.
🙂

Reply

sunil shetty July 15, 2017 at 2:35 PM

hii
i just want to know that if a senior citizen apply for a passport and if they recieve the passport but after recieving if there is any small issues regarding the address in police verification,is there any problem.

Reply

Sreenu July 20, 2017 at 5:58 AM

Hii
I am not attending the police verification with in three weeks the what can I do?

Reply

Pritee August 3, 2017 at 4:30 PM

I think you can re-initiate Police Verification in that case. Login to your account and check if you can re-initiate it.
🙂

Reply

Vandana Sharma October 13, 2017 at 7:57 PM

Hellow, can you please tell me how to delete the application as I have not made the payment yet. But want to apply under *schools only* and not as individual. Please guide. thanks

Reply

Manoj singh October 23, 2017 at 12:06 AM

Hi
I am also facing same issue,can you plz guide me next procedure for resolve this problem

Reply

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